A not to do list and why you should have one
A not to do list and why you should have one [lwptoc] The great thing about process time is that it lets us do just that - process; take a step back from the breakneck speed of life at work and concentrate more on the 'How' and less on the 'What' of our (working)...
How to speak so that people want to listen to you
How to speak so that people want to listen to you Have you ever felt like you're talking, but nobody is listening? Here's Julian Treasure to help you fix that. As the sound expert demonstrates some useful vocal exercises and shares tips on how to speak with empathy,...
The difference between cooperation and collaboration when to use each approach
The difference between cooperation and collaboration when to use each approach What is the difference between Collaboration and Cooperation? The difference between cooperation and collaboration when to use each approach - Collaboration is similar to cooperation but...
Make your presentation memorable
Make your presentation memorable As we all know, presentations are all about common sense, so all I am doing here is putting into writing what everybody already knows, but what very few of us actually do. If you ever wonder what information your audience will take...
10 mistakes that most presenters make and how to avoid them
If you are in the working world, or even if you haven’t yet taken that step, you will probably be aware of the importance of presentation skills in professional life. Like, it’s obvious, isn’t it ? It is one of, if not, the most important soft skills in life and in...
Cross-Cultural Presentations
With cross-cultural engagement, token adjustments are not an option. If the world were a village of 100 people ... 50 would be female 50 would be male There would be: 60 Asians 16 Africans 14 people from the Americas 10 Europeans Their first language may not be...
Death by Powerpoint – Are you guilty?
You've all heard of the expression, "Death by Powerpoint" - a bit of a hackneyed phrase, but nevertheless true, and death by Powerpoint is always fatal - nobody has been known to survive this terrible weapon. The truth is that Powerpoint, contrary to popular belief,...
When 3 meters becomes just too far
Have you ever been in a room, with a group of colleagues, clients or business partners, sat around the table computer in front of you - preferably open (this helps protect us ... I imagine)? So you chat away about the weather and what's happening in business, sip on...
Why we need to change the way we learn – Fast!
There have been excellent arguments that have promoted the notions of Lifelong Learning since the 1950s (see the work of Carl Rogers et al.), but never has the argument for LLL held so much water. Technological change has meant that the top jobs that are available...
Leveraging Learning from Annual Appraisals
It's that time of year again - the swallows are arriving, birds are building their nests, the days are getting longer and warmer, and, oh, yeah, it's time for the annual appraisals to be rolled-out. Annual appraisals are a strange thing - sometimes viewed with...
25 Tips to Motivate People in Your Organisation
25 Tips to Motivate People in Your Organisation Organisations which suffer from a lack of initiative coming from their people can often find the solution to their problem internally, in the systemic roots of their corporate culture. Those organisations which...
Practical NLP – Being effective in The Workplace
Duration - 1 day Course Objectives What is NLP? Setting Your Goals Pre-suppositions of NLP Four Key Principles of NLP Building Rapport Tuning in to your Senses Communicating with NLP Empathetic communication Action Planning using NLP After participating in this...
Effective Negotiating Skills
Duration - 2 days Course Objectives Introduction This is a highly interactive course with a good balance of theory and practical negotiating using the techniques learnt during the seminar and includes the following: What is negotiation? What do you negotiate?...
Interpersonal Skills
Duration - 1 day Course Objectives After participating in this course, learners will be able to: Carry out an interpersonal skills audit. Discuss the different communication styles. Practise listening and questioning skills Manage body language and the voice. Look at...
Communicating and Influencing Skills
Duration - 1 day Course Objectives Introduction Assertiveness vs. Passive & Aggressive behaviour Beliefs Body Language and Tone of Voice Verbal Structure Assertiveness skills Communication Styles Improving communication effectiveness Handling difficult...
What is Coaching Anyway?
As coaches we often say that coaching is not something which can be described in words, it must be experienced. On one occasion when I was asked to speak on the subject unexpectedly, I followed a few headlines hastily scribbled in the ‘little black book’ I always carry. Afterwards, some of my audience shared with me that this was the first time they had ever understood exactly what coaching was. To the best of my recollection, this is what I said.
The Advantages of Learning French in France
Learning French in France offers a number of advantages over learning in your home town. You learn how to speak as the French speak, and will not only be understood when you speak, but will understand others who speak to you in French.
Personal Development Through Positive Self Motivation
The strength of positive self motivation to make you a real winner in the game of life. Take a moment to consider some of these real action steps you can take towards improving your over all personal development.
Effective Presentation Skills
Duration - 2 days Course objectives: Participants will be able to structure and deliver an effective presentation with confidence Programme : Defining the objectives and the content Structuring the presentation Designing and using slides with impact Presenting...
Intercultural Communication and Awareness
Duration - 2 days Course Objectives Recognition of how positive and open cultural attitudes towards other cultures can lead to co- operative relationships. • Identify culturally sensitive areas where problems can occur • Recognise your own personal behaviours &...
Change Management Or Transition Management?
A train requires two well-maintained rails to reach its destination. Like the train, organizations going through change require two well-maintained rails to succeed: a change management plan and a transition management strategy.
Top Ten Tips to Foster an Organizational Culture Change For Superior Service
Ten tips to foster an organizational culture change that focuses on service. Find out how you can transform your workplace.
Building Higher Levels of Critical Thinking With Collaborative Solutions
A new model of learning which integrates online collaborative technology and process-centric learning is slowly emerging in response to the need for improved critical thinking in education and the workplace. If it succeeds, the new model will change ‘bricks and mortar’ learning to a multimodal model where learning occurs in physical and virtual spaces, collaboratively and individually, with real-time input from teachers supported by peer-to-peer collaboration; anywhere, anytime, anyhow.
How to Solve Problems Using Critical Thinking Skills
Critical thinking is a great tool used to solve all kinds of problems that we face in life. Imagine one day, you are being assigned a new task that has never been done before or you desperately need to earn more in order to make ends meet, point blank and you do not know what to do, nor have any ideas what to begin with. By all means begin by developing a structural and critical thinking approach.
Making the Simple Complicated – An Engineer's recipe
An Engineer's Recipe (only for fun) Making the simple complicated Here is a set of instructions for atask. Components 532.35 cm3 gluten 4.9 cm3 NaHCO3 4.9 cm3 refined halite 236.6 cm3 partially hydrogenated tallow triglyceride 177.45 cm3 crystalline C12H22O11 177.45...
The Winning Attitude of a Positive Self Image
The importance of having a winning attitude and what that can do for your self image. With any type of personal development a positive self image is a quality that you cannot be without. The use of your imagination can take you farther in life then any other quality. When you can see yourself succeeding then you will succeed, if you visualize yourself as a winner then a winner you will be.
The French have voted themselves the most pessimistic nation on Earth
The image of the French bon vivant, rosy cheeked, relaxed, drinking, back-slapping and laughing over a glass of good wine has been confined to the annals of folklore - if indeed this image ever existed. A recent poll, "Voice of The people" undertaken in October 2010,...
Improve Spoken French – 10 Ways To Tune Up For Top French
If you think you’ve lost all the French you ever learned, then think again! It’s in there somewhere and with the help of these 10 tips, you can get it back and have fun doing it. Practical, to the point and designed to get you back in the swing of speaking French.
360° Feedback. Danger! Handle with care.
360° feedback is a way of providing multi-source feedback for, typically, a manager as a precursor to a development plan, training or more usually coaching. The feedback is given to the person, called the "recipient" by "raters", who are usually from inside the...
Change Management – The ITIL Way
Many organizations with small IT department, often fail to establish standardized methods and policies to manage change. As a result, they resort to haphazard and ad-hoc practices resulting in utter mismanagement of IT changes.
Coaching Defined
What is Executive Coaching?
Team Member Coached Teams
Teams and team leaders have certain roles to play, they need to alternate between leading and following. Leaders should provide clear vision, team members need to commit to the success of that vision; and everyone needs to share knowledge and expertise.
The Top Ten Myths And Realities About Business Coaching
I think it is safe to say that there are many preconceived notions about business coaching. Furthermore, some of these notions really are myths rather than reality. In an attempt to provide some insight into what are the major myths about business coaching, I have developed a list of the top ten myths and respective realities that are counter to each myth.
Learning to Run the Lean Marathon in Organisations
Organisations looking to implement change that is sustainable in the medium to long term need to have three key attributes to be successful. Based on research undertaken with dozens of businesses, this article explores the key factors that can make your improvement programme (including Lean) successful.
Working with Foreign Cultures
Cultures differ in how they communicate, how they use their time, and how they view themselves in terms of empowerment and decision making. These differences are likely to become apparent in business sessions with people from other countries.
The Fundamentals of a Coaching Session – Preparation is the Game Plan For Developing Talent
Employee coaching is a methodology used to develop talents and skills within your employees that leads to promotion, increased productivity, and career longevity. Successful coaching techniques help you to retain top talent, and that talent helps drive and expand the business. But good coaching takes knowledge, forethought, and-most of all- planning.
Can NLP Help Or Harm Your Business?
What are your thoughts about NLP? Are you curious about how it might work for you and your organisation? Have you had bad experiences of it and NLP’rs? This article gives you some ideas about how it might work in a measured way rather than claiming it is the answer to all things!
The difference between Coaching and Psychotherapy
More and more people are hearing the terms personal coach or life coach. There have been newspaper articles and professional articles written on the subject. Several people have asked me, “what is a life or personal coach and how is personal coaching different from psychotherapy?”
Transactional Analysis And It's Effect On Customer Interactions
Knowing the basics about “Transactional Analysis” will give you a better understanding of why people communicate in a certain way. For example, why they feel the need to be aggressive or manipulative to get their point across when they are unhappy about something.
Promote Your Business by Providing Content
Today, information is power. Gaining useful information is almost a full-time job in itself. If you can use your knowledge to help your clients and prospects gain useful knowledge, it builds a bond, establishes you as a credible resource, and creates a favorable image for you and your business. Helping to solve a problem, without getting an immediate payback, puts you in a special categoryexpert. Here are five ways to share your expertise as a content provider:
Aligning Corporate Teams
How Individuals And Teams Get Aligned Fast With A Process Of Questioning, Energy Shifting, Self-Esteem Raising, And Confidence Building
How To Understand Cross-Cultural Analysis
How to understand cross-cultural analysis? This article shows the theories currently in vogue and guides the reader to gain a comprehensive understanding of the field of cross-cultural analysis.
What is Transactional Analysis?
Transactional Analysis, developed by Eric Berne, is a commonly used approach to therapy which has been around since the 1950’s, and is still developing today. TA is based upon the idea that our psyche functions from three basic states, which Berne called Parent, Adult and Child. It is not only a form of personal therapy, but also much used in organizational psychology.
Personal Coaching – Top 7 Basics and an Important Key
Personal Coaching is becoming more popular in day-to-day living, to set goals, stay on track and achieve goals, while balancing family and work. Article explains- Why Coaching, When to Get Coaching, Coaching Process, etc. Personal Coaching helps a client to realize more of his potential, achieve his goals and enjoy success in many areas of life.
Ten Ways to a Greater ROI on Professional Coaching
Having an Executive Coach is quickly becoming one of the most sought after professional development options of middle and senior level executives. But how do you ensure your getting your monies worth? Here are 10 ways to ensure that you money will be well spent!
Change Management&Transition Management
Global competition, challenges, company goals for higher profits, requisitions or structural change in the top management; all these factors call for one thing- Change Management. British Airways had to alter its approach to content management on the internet, Cadbury had to cope with global changes by refocusing on its cultural and communication barriers, HP had its CEO resigning in 2005 and Kelloggs acquired Kebbler in 2001 which resulted in almost a double in its operations and revenues. These are to name a few companies that had faced different management faucets and were successful in their change management strategies.
Six Keys to a Successful Business Website
Six keys to a successful business website sounds too simple to be true. However, since there are only two goals for a successful business website, it really isn’t that complicated. The two goals are – getting the right people to your website and getting them to buy, contact you, sign up, or simply do what you want them to do. This article will tell you the six keys to accomplishing that.
Top 10 time-wasters at work
Top 10 time-wasters at work We are sometimes our own worst enemies when it comes to how we organise and spend our time. Have a look at the following list and see if there are things here that ring a bell with you in these Top 10 time-wasters at work : 1. Doing too...
NLP Representation and Eye Movement – Maybe a VAK-uous Observation
Eye-movements and internal representation are a fundamental part of the NLP body of knowledge, but recent research shows that this may well be far from accurate. NLP announces itself to the world as the ‘user manual for the brain’, however it appears that one of the greatest theories about how an individual moves their eyes in response to certain types of sensory concepts has been shown not just to be inaccurate, but completely false.
Stress&Personal Development: When Navel-Gazing Turns Nasty!
It would be logical to assume that any personal development work we do would help us manage our stress, rather than cause more of it. In reality, however, this isnt always the case, and this article covers why this can be, as well as what to do about it.
Eight Barriers to Critical Thinking
All too often we fall prey to patterns of thought that are comfortable to us without analyzing their effectiveness. When this happens we may not get the desired results because we haven’t asked the right questions or asked enough of them to arrive at the best response to a problem.
NLP Modeling
The debate and inquiry whether or not Neuro-linguistic programming is a valid science or not continues. To comply with the technicalities of scientific study, NLP modeling was used to make objective observations and presentations of its principles.
YOU! Are a Natural-Born Language Learner
We hear so many people, so many times state, and believe what they are saying, that "I am not good at languages".If we think about this, the person has either written or spoken this statement in a clear and intelligible way - so they CAN actually USE language, which...
Smiling – One Soft Skill you can start working on NOW!
One of the most effective soft skills that can be developed almost immediately is the ability to smile. And I mean this for business and for life in general, but is so often not recognised as a soft skill, but I can assure that that it is indeed one of the most...
10 Simple Steps to Happiness
From a BBC documentary that aired in November of 2005.1. Plant something and nurture it.2. Count your blessings–at least five–at the end of each day.3. Take time to talk–have an hour-long conversation with a loved one each week.4. Phone a friend whom you have not...
Group Coaching Facilitation – Guerrilla Tactics – The Big No No
Nervous about how your workshop participants will respond? Whatever you do don’t try to shock them into learning with Guerrilla facilitation tactics.
Top Ten Things About Strategic Business Thinking
To raise the bar on your business performance, from where you are now, to where you want to be (and beyond!), requires a level of strategic thinking which, in perfect tune with your visioning skills, creates a structured and progressive way forward. Here are Ten great traits EVERY business manager needs to know.
Developing Your Team – What Are Your Options?
In todays highly competitive selling environment, there is less room for apprenticeship, as organisations need to see a swift return on their investment. Therefore, Sales Directors need to allow sufficient time to enable their investment in training and development to pay off. Introducing ongoing reinforcement programmes will help accelerate the benefits gained from the training and development investment.
10 Ways to Improve Logical Critical Thinking and Reasoning
If you’ve ever wondered how to make your brain work harder for you, and how to improve reasoning and critical thinking, then this is for you. Science writer, Rhodes scholar and two-time author Jonah Lehrer has come up with some unexpected ways you can help your brain stay fit and sharp. As an organ like any other in our body, it makes sense that exercise might be helpful.
Anchoring Positivity With NLP
Want to learn how you can replicate any state that you have previously experienced? How about being able to re-experience it at will? Well now absolutely anybody can do just that, using these modern, innovative psychological techniques.
10 Top Change Management Skills For Managers
Change management has become the watchword for many negatives in business. Yet it need not be as unpleasant as it has a reputation for.
Lean Six Sigma Training Motorola Management For Everyday Use
lean six sigma training at first, the quality improvement program addressed manufacturing exclusively. Orthodox thinking at Motorola said that manufacturing was both the source of the problem and the area where the most dramatic and consequential improvements would happen.
Dealing with Mistakes in Language Learning
There are a lot of opinions on dealing with mistakes in language learning, these are just a few ideas from a personal perspective.Mistakes are both difficulty to deal with and fairly straightforward at the same time.The problem is that they are so habit-formed that...
Seven Coaching MegaTrends Every Coach Should Be Aware Of
The coaching market is changing and it’s changing rapidly. There are a number of powerful trends sweeping through the market, and every coach should be aware of them. These are the Seven Coaching MegaTrends, and they are set to change the coaching market forever.
The A To Z Of Coaching
Why get accredited? As a professional coach you want to stand for the quality of the coaching you provide – so you know the standards you work to and so you can clearly articulate what those standards are to the people you interact with in your professional role as coach – with all the discussion about what standards we are working to as an industry I think it’s critical that you have both a standard for yourself and to point your clients towards.
Ideas for Team Building – Building an Effective Team
Effective team building includes the direction of an effective team leader that provides focus and direction to the team members and motivates them to work as team players through the attainment of their team’s objectives.
Ethical Issues in Workplace Coaching
Ethics are often inextricably linked to issues of confidentiality, beneficence, autonomy, justice, trust, respect and sensitivity. There is, therefore, a need, when working with people, in a coaching relationship, for a safeguard system that can guarantee that these...
Team Building Tips For Managers
How do you get your employees to work together as a team? This is a question that many managers are asking.The bottom line for managers is getting the results needed, and if employees would work as a team instead of as individuals, getting the results would be much easier.
How Coaching and Mentoring Works: The Benefits of Using a Coach or Mentor
Understanding how Coaching and Mentoring works, benefits of using a Coach or Mentor, Hints and Tips on using one and being one.
Excellent Team Performance&Teamwork – Do You Avoid the 3 Bad Mistakes That Destroy Good Teamwork?
Do you know how to stop teams that are supposed to collaborate from competing or even fighting? How to learn high performance team Coaching? Read on to learn about 3 mistakes that make teams dysfunctional and how you can create excellent team performance instead – that lasts!
Basic Coaching Skills – 13 Important Skills For Successful Coaching
With the influx of folks becoming coaches it’s important for those interested in not only becoming a coach but also those interested in using a coach to know what skills are important for the prospective coach to have. A lot of people call themselves coaches when in fact they take on more of a consulting role with their clients. True coaching includes these skills: Design an Alliance – the coach works with the client so the client can design their alliance to the work.